How does shipping work?
We send you a pre-addressed, postage-paid shipping container with easy instructions. You pack your dress, then drop the container off at any UPS. You will have your dress back in about two weeks, cleaned and preserved in our museum-quality storage chest.
Visit our How it Works page.
Why is using WedClean better than dropping it off at my drycleaners?
While your local drycleaner may dabble at cleaning five dresses per month, we handle 500 or more. It is safer to send it to us, the industry leaders, than to let someone who lacks our experience handle your gown.
Is it safe to ship my dress to WedClean?
Yes. We've handled tens of thousands of dresses using UPS as our shipping partner. All orders are assigned a UPS Tracking code and can be tracked online.
Have you ever lost a dress?
Neither we nor UPS have lost a customer's dress. We handle hundreds of dresses per month without a hiccup.
Can I track my dress' shipping status?
Yes. All customers receive via email their UPS Tracking code. The status of your dress may then be checked on our Tracking page.
What happens if the dress gets lost?
It hasn't happend yet. But if the unthinkable ever did, we would write a check for the full amount of insurance purchased on our shopping cart.
How long does the shipping / cleaning process take?
The whole process takes 2-3 weeks.
Further questions? Please navigate above or contact us.
